We’re committed to creating a safe and secure learning environment for tutors, students, and families. To help maintain privacy and ensure everyone’s safety, we have guidelines about sharing personal information.
What shouldn’t be shared?
Tutors should not share or request personal details from students or families, including:
- Emails 📧
- Phone numbers 📱
- Social media handles 📲
- Home addresses 🏡
- Any other personally identifiable information
Why is this important?
Protecting personal information is a fundamental part of keeping our community safe. Here’s why:
✅ Privacy matters: Everyone deserves to learn and teach in a secure environment. Sharing personal details can lead to unintended risks.
✅ Professional boundaries: Keeping communication within the platform ensures that all interactions remain focused on learning.
✅ Safety first: Private conversations outside of Dojo Tutor remove the safeguards we have in place to protect tutors, students, and families.
✅ Policy compliance: Our guidelines align with best practices in online learning and child safety regulations.
What should I do instead?
- Keep all communication on Dojo Tutor classes or notes to ensure transparency and security.
- If a student or family asks for personal contact details, kindly remind them of this policy.
- If you ever feel unsure about a situation, reach out to tutoring-support@classdojo.com—we’re here to help!
Frequently asked questions
Q: Can I share my email or phone number if a family asks for it?
A: No. Even if a family requests it, all communication should stay within Dojo Tutor to protect privacy and maintain a safe learning environment.
Q: What if a student tries to share their personal contact details with me?
A: Gently remind them that for safety reasons, personal contact information should not be exchanged. If needed, you can redirect them to contact support.
Q: Can I connect with students or families on social media?
A: No. To maintain professional boundaries, tutors should not interact with students or families on social media.
Q: What if I need to discuss something urgent with a student or family?
A: Use Dojo Tutor’s messaging system. If a situation requires additional support, reach out to tutoring-support@classdojo.com for guidance.
More questions? Email our team at: tutoring-support@classdojo.com