Our Out of Office (OOO) hours feature empowers tutors to manage their schedules with greater flexibility. Instead of marking an entire day as unavailable, tutors can now block specific hours.
For example, if you usually tutor from 1–6pm but have a doctor’s appointment at 3pm, you can now set OOO for just that time, keeping your other sessions intact. This minimizes class cancellations, ensures better reliability, and gives you peace of mind to balance personal commitments with tutoring responsibilities.
How does it work?
I. How do I add out-of-office time?
- Log into your Dojo Tutor dashboard
- Click “Availability”
- Click “Out of office”
- Click “Add OOO”
- Add the first and last day you need to take off
- Click “Save”
- Select the reason for your OOO time
- Click “Confirm OOO”
II. How do I add a few hours of OOO time?
- Log into your Dojo Tutor dashboard
- Click “Availability”
- Click “Out of office”
- Click “Add OOO”
- Add the same date to the “Starts on” and “Ends on” fields
- Add the start time and end time for when you need off for that day
- If you need that whole day off, check the “All day” box
- Click “Save”
- Select the reason for your OOO time
- Click “Confirm OOO”
III. How do I delete OOO time?
- Log into your Dojo Tutor dashboard
- Click “Availability”
- Click “Out of office”
- Click “Add OOO”
- Click the trashcan icon on the time you would like to delete
- Confirm by clicking “Delete OOO?”
IV. How far in advance do I need to add OOO time?
- You can enter OOO time in your dashboard at any time.
- Please refer to our OOO policies here.
- If you add time less than 48 hours in advance, it will be considered a last-minute schedule change, and you will see the below message when completing the entry.
- If you add OOO time less than 5 minutes before a class is scheduled to begin, please reach out and alert Customer Support so they can contact your affected family and kid.
- Classes canceled 5 minutes or less before they are scheduled to happen will be counted as a no-show.
Note:
- Canceling classes less than 48 hours before they’re scheduled can lead to subscription cancellations, which may affect your eligibility for trial classes and other opportunities.
- Classes impacted by your out-of-office (OOO) status are typically assigned a substitute automatically. However, if you still see these classes on your dashboard, please remain patient. Our system will wait until 12 hours before the scheduled session to cancel it if a substitute cannot be secured
V. Do I need to fill out the Urgent Tutor form for class cancellations still?
- No, you will now be able to complete all schedule changes within your dashboard.
More questions? Email our team at: tutoring-support@classdojo.com