Before Class: Test Your Device for Lessonspace

Before your child’s first Trial Class, we recommend completing a quick device test to make sure everything works smoothly.

1. Restart your browser

   Completely close and reopen Chrome, Edge, or Safari.

2. Make sure no other apps are using the camera or microphone

   Close apps like Zoom, Microsoft Teams, or FaceTime, as these may interfere with Lessonspace.

3. Check your internet connection

   A stable connection improves audio/video quality.

   • Recommended: 25 Mbps+

4. Perform the Lessonspace device check

   Open Lessonspace (or your class once available) and ensure the browser allows:

   • Microphone access
   • Camera access

   

   
   ⚠️ If you accidentally clicked “Block” or “Never allow”, you can update permissions by clicking the 🔒 lock icon in your browser’s address bar.

5. Adjust your audio/video settings

   Inside Lessonspace:

   🎤 Select your preferred microphone

   📷 Select your preferred camera

   ✅ Confirm that audio levels move when you speak

   

You're all set!

Most families complete this in under one minute. If something doesn’t work, please complete this form or reach out to our Family Experience team. 💜